SquareTrade - Help Pages
Filing a New Claim
How do I file a claim?
What do I need to file a claim?
How do I submit the receipt for my item?
Do I have to pay a deductible when filing a claim?
If I send in my item for repair, do I have to send all of its accessories too?
How can I find the serial and model numbers for my item?
How can I find the IMEI for my item?
Can I still file a claim if the protection plan isn't in my name?
If my device breaks, how will SquareTrade make it good again?
The manufacturer denied my claim. How can I file a claim with SquareTrade?
How do I check the status of a claim?
Why does SquareTrade need the proof of purchase for my item before they’ll approve my claim?
My replacement item just arrived and there's a problem. What do I do?
I just got my replacement phone. What happens next?
Does SquareTrade guarantee repaired or replaced items?
How long will it take for me to get reimbursed?
I had my item fixed at a local repair service shop. Where do I send the receipt to get reimbursed?
I need to schedule an in-home repair. Can SquareTrade help?
How do I backup the data on my Samsung Device?
How do I backup the data on my iPhone?
How will my item get fixed?
My item is still covered by the manufacturer's warranty. Can I still file a claim with SquareTrade?
How many claims can I file?
Who covers shipping costs if my item needs to be sent in for repair?
What kind of replacement parts will you use when you repair my item?
My item was lost or stolen. Can I still file a claim on it?
Can I just repair my item myself?
Do I need to send my broken phone to SquareTrade?
¿Cómo presento un reclamo?
¿Necesito registrar mi plan?
¿Cómo presento el recibo de mi artículo?
¿Cuál es la diferencia entre la garantía del fabricante y mi plan de SquareTrade?
¿Qué cubre un plan de SquareTrade?
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