Do I need to send my broken phone to SquareTrade?

Do I need to send my broken phone to SquareTrade?

Yes. Your broken phone must be sent to SquareTrade if you received a non-repair resolution (for example, if you received a replacement phone).

Important: You must follow these instructions on deactivating your device and returning it to SquareTrade to avoid an Unrecovered Equipment Fee of $750.