I just bought a new device. How many days do I have to protect it?

I just bought a new device. How many days do I have to protect it?

You have up to 30 days from when you purchased the item to protect it with a SquareTrade Protection Plan. We will verify the purchase date when you submit your item receipt during the claim filing process.

If you purchased an item that requires it to be delivered to you, you will instead have up to 30 days from the day you receive the item. We may ask you to verify the delivery date with a copy of your shipping receipt during the claim filing process.


Please note, there are two exceptions to the 30 day purchase window:
  • You switched from a carrier insurer and can show that your device was insured up to the date of your SquareTrade warranty purchase. Click here for detail.
  • You purchased a Family Plan and one phone was either purchased in the last 30 days or insured by a carrier up to the date you purchased your SquareTrade warranty. Click here for detail.
For used or refurbished items, please click here for purchase guidelines.