SquareTrade Help Search Results
Log In/Set Up
File a Claim
Managing Your Plan
Managing Your Plan
How can I update my contact information?
Updating your contact info is easy. Here’s what to do.
Why don’t I see all of my protection plans in my account?
Explanation for why customer may not see all purchased plans under one account in buyer center.
Where can I view all of my SquareTrade plans?
You could view all of your SquareTrade plans by logging into your squaretrade.com account.
What is SquareTrade's cancellation policy?
You can cancel a plan any time, for any reason.
If I use the manufacturer's warranty for my item to get a replacement, does that affect my SquareTrade plan?
Your SquareTrade plan will continue to cover a replacement provided through the manufacturer’s warranty.
I have a monthly plan. How can I update my credit card info?
Updating your credit card info for your monthly plan is easy. Here’s what to do.
I accidentally canceled my plan! What should I do?
If you accidentally cancel your plan in the first 30 days, you’ll receive a full refund.
How do I change / update my email address?
Instructions for updating the email address on your account.
How do I change my shipping address?
Instructions for updating your shipping address on your account.
How do I view or print my warranty contract?
Instructions on how to view or print your warranty contract and coverage details online.
Can I transfer my plan to someone else?
Yes, you could absolutely transfer your plan to someone else.
How do I upload my digital or emailed receipt?
Instructions on how to upload a digital or emailed receipt using our online tool
How can I tell if my plan covers accidents like drops and spills?
To find out when your plan covers accidental damage, check the purchase confirmation email or welcome kit you received when you purchased your plan.
How do I upload a physical receipt?
You can easily upload a copy of your physical receipt using our online receipt upload tool.
How do I cancel my plan?
To cancel your protection plan, simply log into your account and follow these steps.
Other Desktop Computer
iPod Touch Warranty
Video Game Warranty
Other Home Entertainment
Business & Education
Terms & Conditions
Who We Are
News & Awards
iPhone Screen Repairs
Connect with us
© 2019 SquareTrade, Inc. All rights reserved.
How can we help you?